CRM Integrations

Each CRM Integration is bespoke to the application. Click your CRM logo to find out how we work with it or visit the Product CRM Viewer for a comprehensive list of features.

Integrating your telephone system with your CRM or business systems can provide significant productivity gains to your organization, for example, know who is calling and quickly get their details on the screen or simply click on their contact number to automatically make your handset dial the number.

Some of the integration features you will find in Mondago products include:

Click to dial out of web browsers, integrated applications, and other bespoke dialing possibilities
Click to dial out of web browsers, integrated applications, and other bespoke dialing possibilities
Search the contact data for callers info and "preview" the details in a "toast" pop up
Search the contact data for callers info and "preview" the details in a "toast" pop up
Search the application's contact data through the Address Book
Search the application's contact data through the Address Book
Allow users to "pop" caller's records within the integrated Business System
Allow users to "pop" caller's records within the integrated Business System
New contacts can be added from multiple locations such as the live call Preview window, Call history and Missed calls pop up to all integrated applications
New contacts can be added from multiple locations such as the live call Preview window, Call history and Missed calls pop up to all integrated applications
Activity Logging / Call Tracking – Manually or automatically log a record of a call against a caller's contact record
Activity Logging / Call Tracking – Manually or automatically log a record of a call against a caller's contact record
Duplicate a contact's details from one integrated Business System to another
Duplicate a contact's details from one integrated Business System to another

Search and Call

Teams Adapter for CRM Integration into Microsoft Teams, available for Go Integrator Cara

Add Contact New Feature

Add Contact now supported in Go Integrator Cara and Nava – quickly and easily add a record to your integrated CRM from the Preview Window or Call History

Go Integrator Nava

A new product for the netsapiens hosted uc platform – Nava supports over 200 CRM, includes Microsoft Teams features and an embedded Softphone

Latest Integrations

8 new additions to our supported CRM applications! Check your product website for a full list of supported applications

New Standards

3 new standard integrations added to your product

Stay up to date

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