26th September, 2023

Akixi, a leading provider of customer engagement analytics for cloud communications platforms, is pleased to announce a significant strategic investment in Mondago, a prominent provider of CRM integration solutions for communications platforms.

This collaboration further strengthens both companies position in the market, combining their portfolio of value-added services attached to cloud communications platforms, and leveraging synergies that will position the combined business at the forefront of innovation.

Dr. Andrew Reilly, with his extensive background in mergers and acquisitions, along with business integration, will take on the position of CEO for the combined Akixi and Mondago company.

“Mondago share Akixi’s vision of providing a common suite of value-added services across cloud communication platforms. By combining our resources, we will deliver a richer set of capabilities to service providers with a common provisioning model, accelerating time to market. I’m looking forward to working closely with the Mondago team”. Commented Dr. Andrew Reilly, CEO at Akixi. 

“Akixi and Mondago have been extremely successful in creating value-added services attached to the major cloud communications platforms. Now we are working together, there will be extensive scope to accelerate innovation, especially in the linkage of contextual information with engagement analytics. I’m personally excited by the potential of the combined business”. Commented Alex Rogers, CEO at Mondago.

“Service providers are actively exploring opportunities to support various cloud communication platforms like Teams, Webex, and Zoom, and to build portfolios of value-added services on top of them. The collaboration between Akixi and Mondago aligns perfectly with the vision of establishing a set of services that can drive incremental ARPU & differentiation in conjunction with these platforms”. Commented Matt Townend, Director of Cavell Research.

Acuity Advisors and Q Advisors, a global TMT investment banking alliance, acted as exclusive financial advisors to Mondago in the transaction.

For media inquiries or further information, please contact: John.christian@akixi.com

About Akixi

Akixi is a fast-growing and profitable private equity (PE) owned company, operating in the UK, Europe, and US, and headquartered near London. Akixi works with leading service providers to offer cloud-based, real-time call reporting and business insights software to business around the world. With over 600 partners and more than 450,000 users benefiting from our multiple award-winning solution, we are a Cisco Select Developer Partner and proudly part of the Cisco Partner Ecosystem.

More information about Akixi can be found at www.akixi.com

About Mondago:

Mondago provides computer telephony integration solutions for a wide range of hosted and premise-based communication platforms. Their solutions offer features such as presence, desktop call control, call centre toolbar, softphone, and CRM integration (click to dial, caller preview, add contact, pop contact, activity tracking) with over 250 CRM and database applications across multiple operating systems.  They also offer APIs enabling partners to embed Mondago’s CRM integrations into their own desktop products.

Mondago enables service providers to cost-effectively integrate a telephone system with an end customer’s business processes, significantly increasing the value of the overall solution. In instances where integration to a customer’s preferred application is not already available, then Mondago’s “on-demand” integration service can help the partner provide a truly custom service to their customer. 

Mondago also offer a full range of pre-sales and post-sales support, training, and remote installation services.

More information about Mondago can be found at www.mondago.com