Go Integrator v3 enables the user to easily control their handset with the click of a mouse with Make call, Answer call, or Transfer call

Webpage dialing, clipboard, TAPI, and application dialing are just some of the possible dialing techniques available

Address book allows a user to simultaneously search the contact directories of all integrated business applications and call or pop a contact from the results

Screen popping allows a CRM contact record associated with an inbound caller’s number to be opened simply by clicking an icon shown in the preview window

Call History window contains a list of a user’s recent calls and allows the user to Call back or Pop contact record

Presence window allows users to see the extension status of their colleagues

Link your CRM or business database with your telephone system to know who is calling and to quickly get their details on screen

A dockable toolbar provides a simple way for a Call Center agent to change settings