Partners
Over many years Mondago has built its business on solid partnerships with leading manufacturers, service organizations and solution firms to bring to market the best-in-class solutions. Our end goal is to leverage our relationships to deliver the best possible comprehensive solutions to our global customer base. Please contact us if you are interested understanding how we can partner with you.
Application Partner Program
Mondago provides CRM integrations solutions to some of the world’s largest telephony manufacturers and service providers.
One of the primary functions of our solutions is to provide telephony integration between the end-users telephone system and their preferred business application. Common implementations of integration include features such as “Click to dial”, “Caller preview” and “Contact popping”. Mondago already partner with many developers to provide telephony integration with their application.
Our Application Partner program is designed to provide telephony integration for Developers of contact orientated business applications with the many telephony platforms we support.
Benefits
- Mondago writes integration for your application at no charge
- Integration is included as a Standard Integration in Mondago’s branded solutions
- Integration is listed on product web-sites
- Partner is listed as a Partner on Mondago’s home web-site
- Access to Mondago logos for marketing purposes
- Not for resale licenses for applicable Mondago product available for internal use where possible
There are two common ways of providing integrations:
Add-in
An Add-in is a program that is written to link the our client to a specific business application.
The Add-in is included with and configured from within our client and provides a range of pre-set integration features including Caller Preview, Contact Popping, Contact Searching, Activity Logging and Click to Dial. These features are described in more detail here.
An Add-in is written and managed by Mondago and typically utilizes partner APIs available with their application.
SDK
Client-side SDK – currently only available with clients that connect to BroadWorks platforms
This method provides access to the client API making simple telephony events, actions and information available to the Application.
Server-side SDK
This method provides access to a server side API making telephony events, actions and information available to the Application. This is available with all Mondago’s client-server orientated products. There are a variety of API types available. The SDK options allows you to design and add your own integration features.
