Supported telephone systems

Name	Supported by Go Connect Server	Supported by Go Gateway	Supported by Go Hosted	Directory synchronization	Trunk monitoring	Analog phones supported	Agents supported	License charge ⁸	Connection requirements⁹
3Com NBX
3CX Phone system
Aastra 800									Open CSTA 100 license
Aastra BusinessPhone									Support for this platform has been discontinued
Aastra Intelligate/OIP									OIP Server
Aastra MX One									CSTA license required
Alcatel Omni PCX Enterprise (OXE) Alcatel 4400									TAPI license for each monitored extension
Alcatel OmniPCX Office (OXO)									3rd Party TAPI license to cover numb of licence
Aspect UIC
Asterisk Asterisk									This platform does not offer full CTI features
Avaya Communication Manager									Basic TSAPI licenses to cover the number of required extensions, plus any physical transport (ie C-LAN, AES server) as appropriate
Avaya Definity									Basic TSAPI licenses to cover the number of required extensions, plus any physical transport (ie C-LAN, MAP-D) as appropriate
Avaya Index									Support for this platform has been discontinued
Avaya IP Office									3rd Party TAPI license
Broadsoft Broadworks
Broadsoft M6									1st party TAPI
BT Quantum
BT Versatility									Broadband Plus module and Click-To-Dial licenses for all required users. Note: only certain handsets are supported.
Cisco Call Manager Express
Cisco CSTA connection
Cisco UC500
Cisco Unified Call Manager
DeTeWe OpenCom									Support for this platform has been discontinued
IP Cortex PBX
IPFX IPFX
LG IPECS									3rd Party TAPI license
LG ipLDK									3rd Party TAPI license
LG LDK									LAN Card and 3rd Party TAPI license
M5 M5
Mitel 3000									Broadband Plus module and Click-To-Dial licenses for all required users. Note: only certain handsets are supported
Mitel 3300									MiTAI server 'license to use'
Mitel Axxess (InterTel)									Network card (or Transceiver) and sufficient PAL points for OAI Monitor and Call Control
Mitel CS5000 (interTel)									Sufficient OAI resources for Monitor and Call Control
Mitel MCD									MiTAI server 'license to use'
NEC Aspire
NEC DXE									Support for this platform has been discontinued
NEC SL1100									3rd Party TAPI license
NEC SV8100									3rd Party TAPI license
NEC XN120 (Topaz)									Applications Enablement Services card
Nortel BCM									Dedicated LAN CTE Dedicated LAN CTE license (One)
Nortel Norstar									Support for this platform has been discontinued
Panasonic KX-NCP
Panasonic KX-TD									Support for this platform has been discontinued
Panasonic KX-TDA									Network card
Panasonic KX-TDE									Network card
Panasonic NS1000
Samsung DCS									Support for this platform has been discontinued
Samsung OfficeServ
Samsung SCM Express
ShoreTel ShoreGear									TAPI Application Server (SKU30049) license
Siemens 5000
Siemens 8000
Siemens Hipath 3000									Network connection (LIM or HG1500). Please speak to Siemens representative for more guidance.
Siemens Hipath 4000									CA 4000 server
Siemens Open Office (HOOME)									Spare CSTA License (not the default one)
Snom One
SpliceCom Maximiser
Tadiran Coral IPX									Support for this platform has been discontinued
Tekelec Tekelec
Telrad Connegy									Support for this platform has been discontinued
Toshiba CIX									Network card and Spare CSTA license
Toshiba CTX									Network card and Spare CSTA license

Notes

1. This telephone system is in the process of being added. Please speak to a support representative for further guidance.
2. This telephone system is supported for legacy sites. Please speak to a support representative for further guidance.
3. Too many extensions may be downloaded.
4. Trunks aren't automatically downloaded. They are added by configuration.
5. Trunks aren't monitored but the trunk number is available on the call.
6. Analog extensions are monitor only
7. Only limited control is available (make call, hangup).
8. The cost indication is meant as a guide only, because of regional variations.
9. The Requirements information is meant as a guide only, because of regional variations. Some telephone systems do not support the use of multiple applications connecting at the same time.