New Integration Request

Please provide all information to assist us in being able to make a decision quickly when we assess the application.

This information will be used to make an initial assessment and, if we believe integration is possible, inform you of any conditions and charges associated with the next stages of the request.

The results of the initial investigation does not guarantee that integration will work as agreed and, in such cases, the purchase order will be canceled.

The results of the initial assessment will be sent to the named person below within five working days of receiving the application.


To create a new Application Integration request please follow this link.

Note: On the menu"How can we help today?"select the option"New CRM Integration Request - Stage 1 AIRP". Please complete all fields as required.


  • Click to call: Allow users to dial directly from the application.
  • Caller preview: Caller's details will appear from the database in the Preview window.
  • Screen Popping: Users can press a button to 'pop' the caller's detail directly in the CRM application.
  • Address book search: Allows users to search database contacts from Address Book window.