News

Zoho

Mondago launches Go Integrator integration through Zoho PhoneBridge

Mondago Limited are pleased to announce that their flagship product for the BroadWorks hosted telephony platform, Go Integrator DB, now provides support for Zoho’s new telephony integration interface (PhoneBridge).

Mondago’s Commercial Director, Rob Cox, stated: "We are very excited about this release and believe the improved the level of integration and the enhanced partner status with Zoho will be of significant benefit to users of Go Integrator and Zoho."

Sridhar Vembu, CEO of Zoho Corp stated: We are highly invested in finding the right telephony vendors to partner with. The vendors powering the newly released Zoho PhoneBridge integrations are all leading players in their respective regions and they all have very powerful products. We're excited to work long term with these fifteen companies, while we also actively reach out for new partnerships.

In addition to the functionality already offered with Go Integrator’s Zoho integration the following features are also available:

• For any incoming or outgoing call to a CRM contact, a business card view of the contact in Zoho CRM is presented.
• All calls made or received are automatically logged in Zoho CRM and can be viewed in the call logs.
• Follow-up activities can be added at the end of every call from Zoho CRM.

These feature will also work with Zoho Support and well as Zoho CRM. In recognition of this increased functionality an Mondago’s relationship with Zoho, the integration has been re-classified as a Partner level integration.

Zoho PhoneBridge Platform is a free to use integration platform where cloud PBX vendors and call management solutions can build extensions and promote them directly to Zoho users. Zoho claims that the platform was designed to let users build telephony integrations faster, and more easily.

Dubber

Dubber and Mondago partner to provide automated Pause and Resume.

Yealink

Mondago form new Technology Partnership with Yealink

Yealink is the global leading UC terminal solution provider. Its One-stop UC Terminal Solutions unify voice, video and data, and satisfy diverse customer needs. The company’s product portfolio includes video conferencing systems, conference phones, desktop IP phones, wireless DECT phones and accessories. Customers from more than 100 countries enjoy Yealink's solutions through its global sales and service network.

Yealink